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ERMA-BSB SUPPORT CONTACTS AND JOB AIDS
To access cutter navigation systems chart-loading job aids, please visit our job aids page.
For ERMA-BSB data or system support, please use the following contact information:
Data Issues:
Non-emergency or general questions: Contact our Charting Section (choose "LNMs, Chart corrections, Charts, or Light Lists" from the pull down menu).
Emergency or issue requiring immediate or near-immediate resolution:
703.313.5900 (24x7 watch desk)
202.503.8048 (Charting Section duty responder)
System Issues:
USCG C2CEN - http://cgweb.lant.uscg.mil/c2cen/help.html
757.686.2156 (M-F 0700-1700 eastern time)
757.615.3834 (CDO watch stander)
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