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The Navigation Center appreciates your reports regarding NAIS/AIS anomalies, degradations, phantom vessel appearances and outages. We can better serve you by answering the questions below. Although some fields are required for submission, all personal data will be kept private and will only be used to contact you in the event that we need more information or if clarification is required. Please be as complete as possible when reporting an incident.

Privacy Information: The privacy of our customers has always been of the most importance to the Navigation Center. The NAVCEN has a long history of protecting your privacy and our concern for your privacy is no different in the electronic age. Our Internet privacy policy is:

  • You do not have to give us personal information to visit our site.
  • We will collect personally identifiable information (name, email address, telephone number) only if specifically and knowingly provided by you.
  • Any information provided will solely be used to resolve the problem that you are reporting.  Resolution of the reported problem may entail the sharing of the information provided with other U.S. Government Agencies.  These agencies may contact you directly in order to expedite resolution of the reported problem.
  • All personally identifiable information provided will be kept internal to the U.S. Government.

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