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REPORT A GPS PROBLEM
The Navigation Center appreciates your reports regarding
service degradations, outages, or
other incidents or anomalies. Please answer the questions
below. Some fields are required for submission, but all personal
data will be kept private and will only be used to contact
you in the event that we need more information or if clarification
is required. Please be as complete as possible when reporting
an incident. Thank you!
Note about vehicle navigation systems: If
you are having problems with information such as location
names, addresses, closed highway exits or other mapping data,
it is likely that your GPS's mapping software is outdated
or obsolete. The Navigation Center does not develop, control,
nor repair the mapping software or maps in your vehicle navigation
system. We suggest you contact your car dealer or the manufacturer
of your GPS unit or navigation system.
Mapping Data Errors: If you wish to report
an incorrect address, report or request a change to the address
for a business or home, or add an address, please submit your
corrections to the Tele
Atlas website.
If you are experiencing GPS issues relating to positioning,
navigation, timing or signals please proceed to and fill out
a GPS outage report starting with the form below.
Privacy Information: The privacy of our
customers has always been of the most importance to the Navigation
Center. The NAVCEN has a long history of protecting your privacy
and our concern for your privacy is no different in the electronic
age. Our Internet privacy policy is:
- You do not have to give us personal information to visit our
site.
- We will collect personally identifiable information ( name,
email address, telephone number) only if specifically and knowingly
provided by you.
- Information is collected for informational purposes only and it may be used to contact individuals for further information.
- We do not disseminate any personal information to any
party outside of the U.S. Government. We typically work
with the U.S. Air Force (USAF), Federal Communications Commission
(FCC), and the Federal Aviation Administration (FAA) when
investigating signal outage and/or signal interference reports.
* Denotes a required field
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