Assessment / Survey Information

Acquiring information
1.	Who provides vessel traffic information in the port?  Mark all that apply.	Coast Guard VTS Harbor Master Marine Exchange Non CG VTIS N/A Other
		press ctrl-alt + click to select multiple
2.	The VTS provides information not readily available or easily accessible elsewhere.	More than 95% of the time 90-95% 70-89% 50-69% Less than 50% of the time
Responsiveness
3.	The VTS Acknowledges my check-in reports and calls within 3-5 seconds.	More than 95% of the time 90-95% 70-89% 50-69% Less than 50% of the time
4.	Responds to my traffic safety information requests within 10-15 seconds.	More than 95% of the time 90-95% 70-89% 50-69% Less than 50% of the time
Timeliness
5.	Information is provided when or before I need it.	More than 95% of the time 90-95% 70-89% 50-69% Less than 50% of the time
Accuracy
6.	The information that I receive from the VTS is a true representation of the traffic situation.	More than 95% of the time 90-95% 70-89% 50-69% Less than 50% of the time   Comments:
7.	I feel comfortable making decisions based on information received from the VTS.	More than 95% of the time 90-95% 70-89% 50-69% Less than 50% of the time   Reasons for discomfort:
Relevance
8.	VTS provides information relevant to my decision making process.	More than 95% of the time 90-95% 70-89% 50-69% Less than 50% of the time
9.	Monitoring VTS frequencies is a vital part of my decision making process.	More than 95% of the time 90-95% 70-89% 50-69% Less than 50% of the time
Communications
10.	The amount of radio traffic on mandated frequencies makes my job...	Enhances my job performance More difficult due to VTS communications More difficult due to vessel bridge to bridge radio traffic More difficult due to number of vessels Does not affect my job performance NA
10.a	Communications from the VTS are consistently strong, clear and easily understood and don’t require repeated advisory broadcasts.	More than 95% of the time 90-95% 70-89% 50-69% Less than 50% of the time
	Note: This question may help to determine if there are blind spots, or problems with radio transceiver equipment. Please provide any area you judge meets this condition:
11.	VTS channels are available within 5 seconds for communications.	More than 95% of the time 90-95% 70-89% 50-69% Less than 50% of the time
Check-in points and area
12.	VTS check-in locations do not conflict with safe navigation.	Agree Disagree
13.	The number of required check-in points are:	Too Many Too Few Appropriate NA
14.	The VTS area should be expanded to cover additional areas in this port.	Agree Disagree
VTS Control Issues
15.	The VTS exercises control over the movement of traffic.	Too Much Too Little Appropriate NA
16.	The VTS prioritizes and responds to vessel requests in appropriate order.	More than 95% of the time 90-95% 70-89% 50-69% Less than 50% of the time
17.	When VTS observes violations they notify me and give me an opportunity to correct the situation prior to taking enforcement action.	More than 95% of the time 90-95% 70-89% 50-69% Less than 50% of the time
18.	VTS recommendations and directions are appropriate for the situation.	More than 95% of the time 90-95% 70-89% 50-69% Less than 50% of the time
VTS Staff Skills
19.	Watchstander communications are clear, concise and professional.	More than 95% of the time 90-95% 70-89% 50-69% Less than 50% of the time
20.	The VTS staff exhibits a professional knowledge of local waterway issues/port operations.	More than 95% of the time 90-95% 70-89% 50-69% Less than 50% of the time
21.	The VTS staff exhibits a professional knowledge of local geography and port facilities.	More than 95% of the time 90-95% 70-89% 50-69% Less than 50% of the time   Specific staff skill comments:
General
22.	The port needs other traffic management tools in addition to VTS to enhance navigation safety.	YesNo
23.	The VTS provides me the opportunity to make suggestions with respect to planning and VTS operational procedures.	5 Strongly Agree 4 3 2 1 Strongly Disagree
24.	Mutual benefit is gained when the VTS staff and I observe each other's work (i.e., ship rides, pilot visits, open houses)	YesNoN/A
25.	Technology/advanced navigation systems such as DGPS, AIS, ECS, etc. have mitigated the need for VTS in this port.	YesNo
26.	Are there other port areas or waterways you are familiar with that could benefit from a VTS? (Please provide names, locations)	YesNo
27.	I would describe this port's safety record as:	Excellent Good Satisfactory Marginal Poor
28.	The VTS contribution to port safety is:	Major Moderate Minor None Detrimental
29.	How has AIS affected radio traffic?
To/From the VTS Between Vessels		IncreasedNo ChangeDecreased   IncreasedNo ChangeDecreased
30.	Does this VTS provide you with additional supporting or amplifying information such as chartlets, diagrams, illustrations, etc.?	YesNo
31.	The VTS staff seems genuinely interested in listening to my opinions concerning VTS operations when riding vessels with me and during my visits to the VTS.	YesNoN/A
32.	My suggestions and recommendations seem to have been considered when the VTS institued new procedures or changed existing procedures.	YesNoN/A
Thank you for completing this survey. Please add additional comments you might have below.
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